ORDER FULFILLMENT COORDINATOR

About Us:

 

Smartrend Manufacturing Group (SMG), Inc., established in 2004, is a leading supplier of customer-specific engineered parts and assemblies for transportation industries and general industrial applications. In 2018, First Light Safety Products (FLSP) was created as a tradename under SMG, to pioneer self-contained illuminated safety products for the pupil transportation industry. In the years since FLSP has emerged as the market leader for Illuminated School Bus Signs and Fully Illuminated Stop Arms and pursued exclusivity over its products and technologies through considerable investment in proprietary know-how and patent protection.

 

Summary:

 

SMG is looking for a highly motivated, ambitious, organized, and analytical Order Fulfillment Coordinator to provide support to our supply chain departments. In this important customer-facing role, you strive to provide exceptional customer service.  The ideal candidate will possess very strong organizational, interpersonal, and communication skills along with the ability to handle multiple tasks in a fast-paced environment.   

 

Detailed Duties & Responsibilities:

  • Receptionist duties – including answering the phone, greeting customers, and filing
  • Customer order entry in Sage
  • Assist with special projects, as assigned
  • Investigate questionable data and finding answers for customers
  • Manage various spreadsheets with proficiency in Excel
  • Manage logistics requirements including customs
  • Perform a variety of clerical and administrative duties

 

Knowledge, Skills, and Abilities Required:

  • Ability to wear multiple hats, multi-task, and manage competing priorities
  • Strong analytical and problem-solving skills
  • Customer oriented
  • Ability to work in a team or individually
  • Takes initiative and results oriented
  • Detail oriented with excellent communication skills, both verbal and written
  • Excellent knowledge of Microsoft Office and Windows applications
  • Knowledge of Sage is an asset

 

Share with us your talent, drive, and entrepreneurial spirit and we will provide a creative and supportive environment, where valuable contributions are rewarded and celebrated with professional growth, job satisfaction, and an attractive total compensation program. We offer a benefits package to our employees including:

  • Competitive Salary
  • Group Insurance Plan
  • Paid Vacation
  • Matching RRSP program

 

We would like to thank all applicants who apply, however, only those selected for an interview will be contacted.